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Frequently Asked Questions

Postage

We post items out every weekday, and make sure that all our in stock items are shipped out within one working day of payment being received. So that you can receive your items quickly and be enjoying them as soon as possible.

Payment

Payment on our website is processed using Paypal, and all personal & bank details are secure and private. We do not handle the payment ourselves so that you can buy from us in complete confidence and with the Paypal guarantee. If you have a Paypal account then you can use this to buy, but if you don't then you can use your card to pay for items, by using Paypal Express. You do not need to have an account to use Paypal Express and can pay securely using any credit or debit card.

Refunds & Exchanges

Items can be refunded & exchanged if returned within 7 working days. Please contact us using the contact form or email us at PrudenceCollins@aol.com to resolve any problems.

 


Prudence Collins, Buffleberry, Birchy Close, Shirley Solihull, B90 1QL.

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